Privacy & Security

S7 Casino Privacy Policy — How Your Information Is Protected

The security of your personal information is our top priority. This privacy policy transparently explains how S7 Casino collects, uses, and protects your data.

Last Updated: January 2026
Language: English
Estimated reading time: ~7 minutes
This privacy policy applies to all users of the S7 Casino website and app. By using the platform, you are considered to have consented to this policy.

1. Introduction

S7 Casino takes your privacy seriously. This privacy policy explains what information is collected when you use our website or mobile app, how it is processed, and what rights you have.

We believe transparency is the foundation of trust. That is why the S7 Casino privacy policy is written in plain language, so every user can understand where their data goes and why it is used.

This policy has been developed in accordance with international data protection standards (GDPR-aligned principles).

2. Information We Collect

S7 Casino collects only the information it needs. We never ask for unnecessary personal data. See the list below for details of what we collect:

Data Types Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC verification and age confirmation
Contact Information Email, phone number, address Account management and customer support
Financial information Bank account number, bKash/Nagad number Deposit and withdrawal processing
Usage Data Login times, game history, device information Security Monitoring & Service Improvement
Technical Information IP address, browser, operating system Fraud Prevention & System Security
We never store your full payment card number. Payment information is processed directly through a secure payment gateway.

3. How Your Information Is Used

S7 Casino uses your information only for legitimate, necessary purposes. Your data is never sold or shared with third parties without good reason.

  • For account creation, verification, and management.
  • To securely process deposits, withdrawals, and transactions.
  • To provide game recommendations and personalized offers based on your preferences.
  • To prevent fraud, money laundering, and illegal activity.
  • To assist you through our support team.
  • To fulfill legal and regulatory requirements.
  • To analyze usage patterns and improve platform performance.
  • To notify you of bonuses, promotions, and important updates (with your consent).

4. Information Sharing Policy

S7 Casino never sells your personal information to third parties. However, certain information may be shared in the following limited circumstances:

  • Payment Providers: Only the information required to complete transactions is shared with bKash, Nagad, or your bank.
  • Game providers: Limited data may be shared with game software providers to ensure fair operation of Live Casino and slots games.
  • Legal authorities: Information may be required to be disclosed pursuant to a court order or government investigation.
  • Security Partners: Minimum necessary data may be shared with fraud detection services.
S7 Casino never sells or transfers your information to advertisers, data brokers, or unrelated third parties.

5. Security Measures

S7 Casino uses industry-standard technology to protect your information. Our security infrastructure is regularly audited by independent third-party security experts.

  • Across all data transmissions 256-bit SSL/TLS Encryption is used.
  • Stored Data AES-256 encryption remains protected.
  • At login Two-Factor Authentication (2FA) benefits are available.
  • Upon suspicious login or transaction activity Automatic Alerts is sent.
  • Server Firewall & DDoS Protection retained.
  • Staff are granted access only to the information they need (Principle of Least Privilege)।
If you notice any suspicious activity related to your account security, contact our support team immediately. We will respond within 24 hours.

6. Cookie Policy

S7 Casino uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help our site function more effectively.

Cookie type Purpose Duration
Essential cookies Maintaining login sessions and account security Cleared at end of session
Functional cookies Remembering language preferences and settings Up to 1 year
Analytics Cookies Understanding site usage patterns Up to 2 years
Security Cookies Fraud & Bot Detection Up to 30 days

You can disable cookies at any time through your browser settings. Please note that disabling certain essential cookies may limit the functionality of the site.

7. Your Data Rights

S7 Casino believes you should have full control over your own data. You may exercise the following rights at any time:

  • Right to Access: You can request to know what information we hold about you at any time.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: You may object to the use of your information.
  • Data portability: You have the right to receive a copy of your data.
  • Right to Opt Out of Marketing: You can opt out of promotional communications at any time.
To exercise any of these rights, contact our support team by email. We will endeavor to respond within 30 days.

8. Data Retention Period

S7 Casino does not hold your data longer than necessary. Information needed while your account is active is retained during that period. After account closure, certain data may be kept for a defined period to meet legal obligations.

  • Account information and identity documents: maximum retention after account closure 5 years
  • Financial transaction records: maximum retention for legal purposes 7 years
  • Login & activity logs: maximum 2 years
  • Support chat and complaint records: after resolution 1 year
  • Marketing consent records: after consent is withdrawn 3 years

9. Protection of Minors

S7 Casino strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

If a minor has created an account, we will close it and delete all associated data as soon as we are notified.

If you believe a minor is accessing our platform, please notify the support team immediately.

10. Changes to Privacy Policy

S7 Casino may update this privacy policy when necessary. For significant changes, notice will be sent to your registered email or posted on the platform.

Continued use of the platform after changes take effect will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

You can check the "Last Updated" date at the top of this policy to see when it was most recently revised.

11. Contact Us

For any questions, requests, or concerns regarding this privacy policy, please contact our data protection team.

Data protection and privacy email:
[email protected]
Responses are typically provided within 24–48 hours.

For general support: [email protected] — Our 24/7 support team is always here to help.

Your Privacy Is Our Responsibility

Every security measure at S7 Casino uses the highest standard of technology to protect your information.

End-to-end encryption

Every data transmission is secured with 256-bit SSL encryption. Bank-level security ensures your data remains completely safe.

KYC verification security

Identity documents and records submitted during registration are stored with the highest level of confidentiality. Only authorized personnel can access information on a need-to-know basis.

Data is never sold

S7 Casino never sells your personal information to advertisers or data brokers. Your data is used solely to provide our services.

Two-Layer Login Protection

Enabling 2FA makes unauthorized access to your account virtually impossible. A verification code is sent to your mobile every time you log in.

Transparent Privacy Policy

Our full privacy policy is written in plain, straightforward language — no complex legal jargon. You can easily understand how your information is being used.

24/7 Bengali Support

Our support team is available around the clock to assist with any privacy or data protection queries.

Have a privacy question?

Answers to the most frequently asked questions are provided here.

No, s7 casino never sells your personal information to advertisers, data brokers, or any third parties. Only the minimum necessary data may be shared for payment processing and legal compliance.

Most data is deleted after account closure. However, financial transaction records and identity verification data must be retained for a specified period to comply with legal obligations.

Yes. S7 Casino uses 256-bit SSL encryption, AES-256 data encryption, and two-factor authentication. Our security systems are regularly audited by independent third-party experts.

Absolutely. You have the right to data portability. Submit a request to our support team by email and a copy of your data will be sent to you within 30 days.

Yes. You can opt out by clicking the "Unsubscribe" link at the bottom of any promotional email, or by disabling marketing communications from your account settings.

S7 Casino — Safe & Trusted Gaming Experience

We are committed to protecting your privacy. Register now and enjoy the best gaming in a safe environment.

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